Using Splunk IT Service Intelligence

Learn to use Splunk IT Service Intelligence features, such as Service Analyzer, Notable Events Review, Glass Tables, Deep Dives, KPI Alerts and more.

Obsah školení

Course Objectives

Module 1 – Introducing ITSI

• Identify what ITSI does
• Describe reasons for using ITSI
• Examine the ITSI user interface

Module 2 – Visualizing Services with Glass Tables

• Describe glass tables
• Use glass tables
• Design glass tables
• Configure glass tables

Module 3 – Managing Notable Events

• Define key notable events terms and their relationships
• Describe examples of multi-KPI alerts
• Describe the notable events workflow
• Work with notable events

Module 4 – Investigating Issues with Deep Dives

• Describe deep dive concepts and their relationships
• Use default deep dives
• Create and customize new custom deep dives
• Add and configure swim lanes
• Custom views
• Describe effective workflows for troubleshooting