Štruktúra kurzu
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Module 1 – Introducing ITSI
- Identify what ITSI does
- Describe reasons for using ITSI
- Examine the ITSI user interface
Module 2 – Visualizing Services with Glass Tables
- Describe glass tables
- Use glass tables
- Design glass tables
- Configure glass tables
Module 3 – Managing Notable Events
- Define key notable events terms and their relationships
- Describe examples of multi-KPI alerts
- Describe the notable events workflow
- Work with notable events
Module 4 – Investigating Issues with Deep Dives
- Describe deep dive concepts and their relationships
- Use default deep dives
- Create and customize new custom deep dives
- Add and configure swim lanes
- Custom views
- Describe effective workflows for troubleshooting