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1. Terms and Conditions of EDU Trainings s.r.o.

These Terms and Conditions adjust the terms and conditions of purchase from educational services from EDU Trainings s.r.o., IČO: 06770321, Na strži 1702/65, 140 00, Prague 4, Czech Republic, registered in the Commercial Register administered by the Municipal Court in Prague, Section C, File no. 288548.

1.1. Definition

  1. Educational services of EDU Trainings s.r.o. ("EDU Trainings") represent trainings, courses, workshops, seminars, webinars, conferences, hands on labs, certification exams and other educational activities provided by EDU Trainings. EDU Trainings educational services can have various formats (e.g. open courses, tailor-made courses, virtual trainings, on-demand courses, learning subscription).
  2. Terms and conditions refer to this document named as "Terms and Conditions of EDU Trainings s.r.o."
  3. Educational materials are all written, video and audio materials which are part of the educational service, in any form, including electronic.

1.2.  Educational services orders

  1. Customer may order educational service with EDU Trainings in electronic (e-mail, on-line form) or written form (personally, by mail). EDU Trainings will send a reservation confirmation to the customer after receiving an order.
  2. The contracting parties hereby agree that they may conduct their business electronically, including creating an agreement, placing an order and its acceptance.
    The contracting parties further agree that they will not call into question the validity or enforceability of transactions so concluded under the provisions of any applicable law relating to the obligation of the parties to have certain contracts to be in writing or signed by the parties. The contracting parties also agree to submit electronic documents in printed form as evidence in judicial, arbitration, conciliation, or administrative proceedings to the same extent and under the same conditions as other commercial records created and kept in paper form.
  3. Educational services hand-over occurs on the date on which these services are provided by EDU Trainings.

1.3. Cancellation/Rescheduling policy

1.3.1 Cancellation by EDU Trainings

  1. Unless stated otherwise or agreed in writing form, all EDU Trainings educational services start on the day stated on the educational services invitation or confirmation provided by EDU Trainings. EDU Trainings reserves the right to make change 5 business days before the start day of the educational service. In the event of a change or cancellation, the customer will be informed about the fact.
  2. EDU Trainings will make every reasonable effort to notify the customer of the educational service cancellation. If the educational service cannot be rescheduled to a different date, the customer may be entitled to a refund of all prepaid fees for canceled educational services, otherwise they will not be entitled to any compensation for the costs, losses or damages incurred as a result of such cancellation
  3. EDU Trainings reserves the right to reschedule the educational service date due to force majeure reasons, lecturer’s illness, natural disaster, and other circumstances beyond its control. Registered participants will be contacted and informed about the change of the date.
  4. EDU Trainings business days are Mondays to Fridays, excluding weekends and public holidays.

1.3.2 Cancellation by the customer

  1. When canceling or rescheduling the participation in educational service less than 5 business days before the start date, the customer will be charged a full cancellation fee. The customer has the right to replace the registered participant with another person, no cancellation fee will be charged.
  2. When canceling or rescheduling the certification exam date less than 2 business days before the scheduled date, the customer will be charged a cancellation fee to the extent specified by the certification authority providing the exam. For Microsoft exams, the change must be done 7 business days prior to registered exam time.
  3. EDU Trainings business days are Mondays to Fridays, excluding weekends and public holidays

1.4. Payments

  1. EDU Trainings reserves the right to change the prices of educational services at any time. In the event of such a change, the confirmed registrations and orders placed within 30 days of the price change will be invoiced in the original amount.
  2. Prices are exclusive of taxes, duties, and fees (including installation, shipping, and handling) unless otherwise quoted. These taxes and fees - if EDU Trainings educational services are subject to them - will be added to the amount invoiced by EDU Trainings.
  3. All payments for EDU Trainings educational services must be made within 30 calendar days of the invoice date. These payment terms are subject to approval by EDU Trainings. EDU Trainings may change the payment terms when this is justified by EDU Trainings due to the customer's financial situation, payment morality or the nature of the customer’s relationship with EDU Trainings.
  4. EDU Trainings reserves the right to issue proforma invoices.

1.5. Intellectual property rights

  1. All educational materials provided for use during the educational service are copyrighted works of EDU Trainings or the original content provider. Unless otherwise stated, educational materials are provided exclusively for use by a person using the educational service. Materials may not be used by any other person and may not be reproduced, distributed, or modified without the written permission of EDU Trainings.

1.6. Remedies and commitments

  1. The total liability of EDU Trainings to the customer for any claim, prosecution and any complaint will be under these Terms and conditions limited to the amount paid by the customer for the educational services that caused the claim. This limitation applies to all claims, prosecution and receivables including - without making the following list a claim for completeness - breach of contract, breach of warranty, negligence, objective liability, or other offenses. EDU Trainings will not be liable for any consequential, special, indirect, or incidental damages, in particular for loss of data, loss of profits or loss of savings or income, even though the possibility of such damages was highlighted.
  2. In any case, EDU Trainings cannot be sued more than one year after the cause of action has arisen.
  3. REMEDIES IN THESE TERMS AND CONDITIONS ARE SOLE AND EXCLUSIVE REMEDIES TO THE CUSTOMER.

1.7. General Terms and Conditions

  1. The customer is aware of and agrees that there may be a temporary interruption of online educational services. EDU Trainings will make reasonable efforts to prevent or minimize such interruptions.
  2. EDU Trainings may refuse admission to the course on a case-by-case basis if it considers it a safety risk or the protection of other participants in the educational services venue. EDU Trainings may also require that any person who violates its rules must leave the EDU Trainings premises or the venues where the educational service takes place. Fees paid for the participant, who is under these circumstances not allowed to use educational service, are forfeited and the customer is not entitled to any compensation.
  3. EDU Trainings is not responsible for late performance or non-performance due to causes that cannot adequately affect.
  4. With the exception of the EDU Trainings rights relating to the use of subcontractors, none of the parties may assign their rights or obligations contained in these terms to a third party without the prior written consent of the other party. However, EDU Trainings may, at any time after prior written notice transfer any rights and obligations contained in these terms to an affiliate. These Terms and Conditions are binding and in favor of the parties and their respective successors and authorized entities to whom rights, and obligations have been transferred.
  5. The customer acknowledges that EDU Trainings' ability to deliver educational services depends on full and timely customer cooperation with EDU Trainings as well as on the accuracy and completeness of all information and data provided by customer.
  6. Disputes arising out of these Terms and Conditions will be dealt with according to the law of the country and the place where EDU Trainings received the order.
  7. If any condition or provision of these Terms and Conditions is found to be unlawful or unenforceable, the validity or enforceability of the remaining Terms of Service or provisions shall remain unchanged and shall remain in full force and effect.
  8. If any of the parties does not apply any of their rights under these Terms and Conditions, this does not mean, nor will it be considered, the waiver or disqualification of these rights.
  9. These Terms and Conditions, any relevant order confirmation by EDU Trainings, forms the entire agreement between EDU Trainings and the customer and replace any prior communication, expression or agreement, whether oral or written, regarding transactions under these Terms and Conditions. No other contractual terms of the customer apply. Purchase on the part of the customer means that the customer has accepted these Terms and Conditions, which cannot be changed otherwise than by an addendum signed by the authorized representatives of both parties.