ITIL/ITSM

ITIL® 4 

The new ITIL is an evolution from ITIL® 3, providing a practical and flexible transition that allows organizations to adopt the new ways of working required by the modern digital world.
The core elements of ITIL will remain and will continue to derive from the experiences of thousands of specialists and experts. The new ITIL® 4 version will include practical guidance on how ITIL is adopted in conjunction with practices such as DevOps, Agile and Lean. In the area of training you can expect updated syllabi and newly created courses.

The new ITIL® 4 Certification Scheme

The certification scheme went through the major change. ITIL Foundation remains, ITIL® Practitioner will no longer be a separate module in the new certification scheme, however the knowledge and principles from the ITIL® Practitioner guidance will be fundamental to all modules in ITIL® 4.

The scheme is now formed by two different designation streams: ITIL® Managing Professional (ITIL® MP) and ITIL® Strategic Leader (ITIL® SL), and comprises of the following levels:

ITIL® Foundation

ITIL® Specialist modules (3)

ITIL® Strategist

ITIL® Leader

ITIL® Master

The good news is that all certifications for ITIL will remain valid following the update. All credits gained can help you continue your ITIL journey in the new certification scheme. 

After reaching 17 ITIL® 3 credits, you will be able to complete the ITIL® Managing Professional Transition module and become the ITIL® MP. If you only have taken ITIL® 3 Foundation, then the recommended approach is to take ITIL® 4 Foundation.