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ITIL/ITSM

ITIL (Information Technology Infrastructure Library) is a popular, internationally recognized IT Service Management (ITSM) standard. ITIL/ITSM area includes a wide range of courses. We will help our students with preparation for taking required certification.

Courses are delivered in association with Accredited Training Organization ATO Experts, Ltd.

PRINCE2® and ITIL® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

 

ITIL/ITSM

More information about ITIL/ITSM

Course list

ITIL Foundation

Course code Course name Duration About course
ITILF ITIL® V3 Foundation 3 days Detail
ITILFS ITIL® V3 Foundation + Simulation 4 days Detail
ITILF4W ITIL 4 Foundation webinar 1h Detail
ITILF4F ITIL 4 Fast Track 2 days Detail
ITILF4 ITIL 4 Foundation 3 days Detail
ITILFC ITIL® Foundation Certificate V3 - EXAM 1h Detail
ITILFCP ITIL® Foundation Certificate V3 – proctored EXAM 1h Detail

ITIL Simulace

Course code Course name Duration About course
ITILS ITIL® Simulation 1 day Detail

ITIL Intermediate Capability

Course code Course name Duration About course
SOA ITIL® V3 Service Offerings and Agreements 5 days Detail
OSA ITIL® V3 Operational Support and Analysis 5 days Detail
RCV ITIL® V3 Release, Control and Validation 5 days Detail
PPO ITIL® V3 Planning, Protection & Optimization 5 days Detail
ITILIL ITIL® Intermediate Certificate V3 - EXAM 2h Detail
ITILILP ITIL® Intermediate Certificate V3 - Proctored EXAM 2h Detail

ITIL Intermediate Lifecycle

Course code Course name Duration About course
SS ITIL® V3 Service Strategy 3 days Detail
SD ITIL® V3 Service Design 3 days Detail
ST ITIL® V3 Service Transition 3 days Detail
SO ITIL® V3 Service Operation 3 days Detail
CSI ITIL® V3 Continual Service Improvement 3 days Detail
ITILIC ITIL® Intermediate Certificate V3 - EXAM 2h Detail
ITILICP ITIL® Intermediate Certificate V3 - Proctored EXAM 2h Detail

ITIL Expert

Course code Course name Duration About course
MALC ITIL® V3 Managing Across The Lifecycle 5 days Detail
ITILMC ITIL® Intermediate MALC Certificate V3 - EXAM 2,5h Detail
ITILMCP ITIL® Intermediate MALC Certificate V3 - Proctored EXAM 2,5h Detail

Cobit

Course code Course name Duration About course
COBIT Cobit 2019 Foundation 2 days Detail

SIAM

Course code Course name Duration About course
SIAMA SIAM Awareness 1 day Detail

IT4IT™ Foundation

IT4IT EDUWe are bringing to you the IT4IT™ Foundation course which introduces the foundational concepts of IT service management based on The Open Group IT4IT™ standard.

IT4IT™ Foundation course delivered by Education Center complies with the training course accreditation requirements in The Open Group IT4IT Certification for People program.

Upon successful completion of IT4IT™ Foundation course, attendees will be able to:

• Describe the IT4IT Reference Architecture and how it can improve the way IT delivers value to the business
• Explain the benefits of the IT4IT Value Chain with its four value streams and how they optimize the efficiency and agility of an IT organization
• Set up the four Value Streams which compose the IT Value Chain model
• Gain the knowledge necessary to be prepared to take the IT4IT Foundation Certificate examination from The Open Group

The Open Group is a global consortium that leads the development of open, vendor-neutral IT standards and certifications and enables the achievement of business objectives through IT standards. It was formed in 1996 when X/Open merged with the Open Software Foundation. With more than 500 member organizations, The Open Group has a diverse membership that spans all sectors of the IT community: customers, systems and solutions suppliers, tool vendors, integrators and consultants, as well as academics and researchers.