Kód školení: MOC55250A
This course provides students with an introduction to Microsoft Dynamics 365 by building a foundation for all subsequent courses and learning. The main features and apps are introduced including Sales, Service and Marketing. Students will learn important end user skills including how to proficiently work in Microsoft Dynamics 365 to find information quickly and easily using the out of the box tools such as Advanced Find, the Report Wizard, Charts and Dashboards through the Web, Unified Client Interface (UCI) and the Dynamics 365 for Outlook App.
No previous experience of Microsoft Dynamics 365 is needed to sit this course. The course applies to both Business and Enterprise Editions of Microsoft Dynamics 365 Version 9 as well as online and on-premise deployments.
After completing this course, students will be able to:
Course Outline
Module 1: IntroductionThis module provides the attendee with an introduction to Microsoft Dynamics 365.Lessons
Lab : Setting up your lab environment
Lab : Web Interface Orientation
Lab : Unified Client Interface Orientation
After completing this module, students will be able to:
Module 2: Records, Activities and Personal OptionsThis module presents the basic concepts and features in Microsoft Dynamics 365. We examine the relevance of Records and Relationships, tracking Activities and configuring Personal Options. You will also learn how to work with the Posts, Activities and Notes control.Lessons
Lab : Set Personal Options
Lab : Using Activities
After completing this module, students will be able to:
Module 3: Performing Work in Dynamics 365This module presents common skills an end user requires to efficiently perform work in Microsoft Dynamics 365. You will learn how to work with Records, create Personal Views, Reassign Records to a different Owner and Share a Record with another User. You will also learn how to perform bulk operations such as Edit Multiple.Lessons
Lab : Managing Records
Lab : Create a Personal View
After completing this module, students will be able to:
Module 4: Dynamics 365 for OutlookIn this module we will learn how to use Dynamics 365 for Outlook. The Outlook Add-in will be considered including the Dynamics 365 navigation options, the process to track Emails, Tasks and Appointments against records in Dynamics 365 and how to synchronize your work with the Dynamics 365 server.Lessons
Lab : Tracking Activities in Outlook
After completing this module, students will be able to:
Module 5: Searching in Dynamics 365In this module we will learn how to search for and find information in Microsoft Dynamics. We will look at all the out of the box search tools including Global Find, Quick Find and Advanced Find.Lessons
Lab : Using Global Find
Lab : Using Quick Find
Lab : Using Advanced Find
After completing this module, students will be able to:
Module 6: Reports, Charts and DashboardsThis module looks at the different methods available in Microsoft Dynamics 365 to analyse information. We look at the out of the box ‘Default’ reports and the process to create a custom report using the Dynamics 365 Report Wizard. This module also examines the out of the box Charts and Dashboards as well as the process to construct a custom Chart and Dashboard.Lessons
Lab : Create a custom Report
Lab : Explore the Charts
Lab : Explore the Dashboards
After completing this module, students will be able to:
7.200,- | Kč bez DPH |
8.712,- | Kč s DPH |
Datum | Garantovaný | Lokalita | Jazyk kurzu | Délka kurzu | |
9. srpna 2021 | - | Bratislava | Angličtina | 1 den | Registrovat |
9. srpna 2021 | - | Bratislava | Slovenština | 1 den | Registrovat |
9. srpna 2021 | - | Praha | Angličtina | 1 den | Registrovat |
9. srpna 2021 | - | Praha | Čeština | 1 den | Registrovat |
13. prosince 2021 | - | Praha | Čeština | 1 den | Registrovat |
13. prosince 2021 | - | Praha | Angličtina | 1 den | Registrovat |
13. prosince 2021 | - | Bratislava | Slovenština | 1 den | Registrovat |
13. prosince 2021 | - | Bratislava | Angličtina | 1 den | Registrovat |
Datum | Jazyk kurzu | Délka kurzu | |
15. února 2021 | Čeština | 1 den | Registrovat |
15. února 2021 | Angličtina | 1 den | Registrovat |
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