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Rozumím

Kód školení: ITIL4AMCSR

ITIL® 4 Specialist: Acquiring & Managing Cloud Services + exam and retake

Uvedení kurzu očekáváme na konci listopadu 2021. Cena a bližší detaily nejsou známy. Uvedená cena není platná.

Using the ITIL framework, this module provides vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions. It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic view and understanding of the entire procurement lifecycle.

This certification extend the main ITIL 4 framework and provide organizations with the guidance to address and harness the challenges and opportunities presented by emerging technologies and themes that impact their operations.

This module will allow individuals to learn about ITIL concepts, develop an understanding of relevant ITIL 4 guidance and enable career development opportunities in Cloud Services.

Obsah školení

Module 1: Introduction

  • What is the cloud?
  • Cloud services
  • Role of cloud in digital transformation
  • Sustainability objectives
  • Governance

Module 2: Explore: Can the organization benefit from the cloud?

  • Cloud’s role in strategy
  • Cloud strategic positioning
  • Value: Outcomes, costs, and risks
  • Formulating the initial cloud strategy

Module 3: Engage: Meeting a cloud service provider

  • CSP landscape
  • Requirements
  • Cloud readiness assessement
  • Cloud strategy and cloud service requirements

Module 4: Offer: Selecting the right services and service provider

  • Desired minimum return on investment
  • Communicating requirements
  • Requesting and reviewing proposals
  • Defining and communicating a business case for cloud services

Module 5: Agree: Negotiating and planning

  • Value co-creation
  • Cloud service agreements
  • Share responsibility model
  • Charging models

Module 6:  Onboard (and offboard): Moving to the cloud

  • General considerations
  • Migrating to the cloud
  • Security and compliance considerations

Module 7 : Co-create: Enabling value

  • Operating model alignment
  • Value co-creation drivers in practice
  • Managing the optimization of cloud service consumption
  • Managing cloud service quality
  • Cloud tools for value co-creation

Module 8: Realize: Measuring and improving

  • Maintaining operating model alignment
  • VUCA and the value cocreation map
  • Continual improvement

Předpokládané znalosti

There are no formal prerequisites for either of the ITIL 4 Extension Modules. The relevant key concepts from the ITIL 4 framework will be covered as part of each module, making it accessible to anyone interested in gaining critical skills in these areas.

Cena školení

99.999,- Kč bez DPH
120.999,- Kč s DPH

Termíny školení

Momentálně nejsou vypsané žádné termíny kurzu. Napište nám o termín.

Virtuální kurz

Datum Jazyk kurzu Délka kurzu
Virtuální kurz Angličtina 3 dny Registrovat

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