Operations Manager i Software 10.x Advanced

This five-day, advanced, instructor-led course is designed for technically experienced Operations Manager i (OMi) 10.x administrators and support personnel. It covers advanced concepts, principles, methodologies, and hands-on configuration of the OMi software and solutions. In addition, this training provides an opportunity for OMi administrators to learn how to extend the value of their current implementation using custom event handling and integration with other applications. This course includes hands-on labs that use version 10.01 of the OMi software.

Obsah školení

Upon successful completion of this course, you should be able to:

• Describe, configure, and troubleshoot Configuration Item (CI) resolution
• Describe, configure, and troubleshoot Event Type Indicators (ETI) resolution
• Describe, configure, and troubleshoot the primary stages of the event pipeline
• Customize the way health information is processed and displayed in OMi
• Import third-party data using the Business Service Management (BSM) Connector
• Create OMi custom actions
• Create an event processing customization based on an existing script
• Describe Closed Loop Incident Process (CLIP) and the primary deployment use cases
• Configure integration between OMi and Network Node Manager i (NNMi)
• Troubleshoot issues with OMi
• Describe the features and use cases Monitoring Automation (MA)
• Provision nodes within MA and deploy monitoring to nodes and applications
• Create and deploy policy templates and management templates
• Use existing OM policies with MA
• Manage SiteScope monitoring with MA